BMP logo
IT Consulting
& SupportMelbourne · On-site & remote

Windows, Mac, iPhone and Cloud Apps.
Set up right, fixed fast.

BMP installs, configures and repairs the technology small businesses run on, from the server in the cupboard to the phone in your pocket.
When something breaks, we can usually connect remotely and fix it the same day.

Book a Job See Services
On-site Melbourne metro
Remote anywhere in Australia
Hours Mon–Fri 8:30am–5:30pm · After-Hours & Weekends Available*
bmp://platforms
  • Windows ServerInstall · Roles · Backups · Patching
    Supported
  • Windows 10 / 11 PCsSetup · Migration · Break-Fix
    Supported
  • Apple Mac · macOSSetup · Migration · Break-Fix
    Supported
  • iPhone & iPadSetup · Email · Data Transfer · Fixes
    Supported
  • Microsoft 365Tenant Setup · Outlook · Teams · OneDrive
    Supported
  • Google WorkspaceDomain Setup · Gmail · Drive · Meet
    Supported
Services

Installation, Setup and Break-Fix Support

One person to call for the whole office. New equipment set up properly from day one, and fast help when something stops working.

Windows Server

Reliable file, print and user management for your office network.

  • Server installation and configuration
  • Active Directory, users and permissions
  • File shares, printers and backups
  • Troubleshooting and repairs
Server 201920222025

Windows PCs

Desktops and laptops set up, upgraded and kept running.

  • New PC setup and data migration
  • Windows 11 upgrades
  • Printers, Wi-Fi and network drives
  • Slow, crashing or infected computers
Windows 10Windows 11

Apple Mac

Macs that work smoothly alongside the rest of your business.

  • New Mac setup and Migration Assistant
  • macOS updates and Time Machine backups
  • Mail, printers and shared drives
  • Diagnosis and break-fix support
macOSApple siliconIntel

iPhone & iPad

Staff phones and tablets ready for work, with nothing lost.

  • New device setup and data transfer
  • Work email, calendars and contacts
  • Apple ID and iCloud help
  • Sync, storage and app problems
iOSiPadOS

Microsoft 365

Business email and Office apps set up and explained in plain language.

  • New tenant and domain setup
  • Email migration to Exchange Online
  • Outlook, Teams, OneDrive and SharePoint
  • Licences, users and day-to-day help
OutlookTeamsOneDrive

Google Workspace

Gmail, Drive and Meet configured for how your team works.

  • Workspace and domain setup
  • Email migration to Gmail
  • Shared drives and permissions
  • Training for staff on the apps
GmailDriveMeet
Remote support

Fixed remotely on your device, without waiting for a visit

Many problems can be solved remotely in minutes. We use ConnectWise ScreenConnect, a secure remote support tool, to see or control your screen and fix the problem.

You stay in control. For one-off help, we can only connect when you start a session, and our access ends when it closes. Unattended remote access can be set up with your consent, and allows BMP anytime access, that you can remove any time.

  1. Get in touch

    Call or email and describe what's going wrong.

  2. Join a session

    Click the link below or we can send you a link or a code.

    Get Help URL: https://help.bmpp.co:444

  3. We can troubleshoot and fix

    We can work on your computer with or without you present, as you need.

  4. Session ends

    Once the problem is solved the session ends and the connection is closed.

Service area

On-site in Melbourne, remote anywhere

On-site visits

Across metropolitan Melbourne, for work that needs hands on the hardware.

  • Server and network installations
  • New computer and device rollouts
  • Hardware faults and printer setup

Remote support

Australia-wide, for fast fixes without a site visit.

  • Software, email and account problems
  • Microsoft 365 and Google Workspace help
  • Settings, updates and quick troubleshooting
Why BMP

Straight answers from someone who knows your setup

One point of contact

You deal with the same person every time, who already knows your systems.

Windows and Apple

Mixed offices are fine. PCs, Macs, iPhones and servers all supported.

Plain English

Clear explanations of what went wrong and what was done to fix it.

Small business focus

Practical solutions sized for your budget and your team.

Bookings

Request a Job

Fill in the details below and press Send Request. Your request comes straight to us, and we'll get back to you during business hours.

Urgent? Call us on 03 7045 1991 for the fastest response.
How would you like support?
When do you need it?
* Higher rates may apply for before and after-hours and weekend work.
Contact

Need IT help?

Tell us what's going on and we'll let you know whether it can be fixed remotely or needs a visit.

Email BMPBook a Job
Phone03 7045 1991
Emailsupport [at] bmpp [dot] co
HoursMonday – Friday, 8:30am – 5:30pmBefore and after-hours, and weekend support, available on request*
AreaMelbourne On-Site · Australia-Wide Remote

* Higher rates may apply for before and after-hours and weekend work.